Support
We Both — you, or the both of you
We Both is a money tracker for a household. Log what comes in, log what goes out, see where it went. If you invite someone, you both see the same money.
Getting help
Email rithellyenzo@gmail.com. That reaches the person who built this, and every message gets read.
If you can already sign in, the “Ideas and bugs” box on the Setup screen goes to the same place and saves you writing out which account you are.
Deleting your account and your data
In the app: Profile, then All settings, then Delete my account, near the bottom under Account. What it deletes. If you cannot open the app, email rithellyenzo@gmail.com from the address you signed up with and say you want it gone; it is done within 30 days, and in practice the same week.
If someone else is still in your household, what they logged is theirs and stays. If you were the last one in it, say so and the household goes too. The privacy page lists everything that is stored in the first place.
Where is my password?
There isn’t one. You type your email address, a link arrives, you tap it, you are in, first time and every time. The link expires after 15 minutes, so an old email in your inbox is not a way into your money.
If the app says a link has expired, ask for a new one. Only one link per address is sent per minute, so if a second request seems to do nothing, wait a moment and try again.
I spent money abroad — what rate is used?
The rate on the day you spent it, not today’s. Log a Friday dinner on Monday and it is priced at Friday’s rate. The figures come from the European Central Bank’s published reference rates.
The conversion happens once, when the expense is written, and the result is stored. That is deliberate: rates move, but what you paid does not, so last month’s total never changes overnight underneath you.
Your bank adds a spread of a few percent on top of the reference rate, so until you say otherwise the converted figure is shown as an estimate. Enter what your statement actually charged and that becomes the number — exact, and never recalculated afterwards.
Why doesn't a card purchase count as money out?
Because you haven’t paid it yet. Card spending counts as owed from the moment you log it, which is what the card really is — the money leaves later.
The statement itself is a settlement, not fresh spending: everything on it was already counted when each purchase was made. So when you mark a bill as the one that settles your card, paying it clears what was owed instead of counting the same money a second time.
My entry landed on the wrong day
Dates come from your device, never from the server’s clock, so a late-night expense stays on tonight instead of jumping to tomorrow. Your timezone is remembered from the app for the times something is logged without one — a back-tap Shortcut, for instance.
If a date is still wrong, open the expense and change it. Income entries cannot be edited yet — delete it and log it again on the right day.
Who can see what I log?
Everyone in your household, by design. Entries belong to the household rather than to the person who typed them, and your name is on the ones you logged. Nobody outside it can see anything — see the privacy page for the full picture.